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Troubleshooting

A musician cannot see a gig

Help a musician find a booking in Gixtra.

Checks

  • Confirm the musician accepted the band invitation.
  • Check whether the musician is in the gig lineup.
  • Check the email address they used to sign in.
  • Switch to the correct band if needed.
  • Check whether they were removed or declined.

A band invitation does not automatically add someone to every gig. The musician must be a member of the band and selected in that specific gig.

If attendee notifications were turned off when the gig was saved, the gig can exist without an email being sent.

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